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ServiceNow Inc. today announced new controls for governing AI agents, along with updates to its EmployeeWorks information portal that let employees build specialized assistants and automate routine tasks without writing code.
The announcements address two connected challenges for businesses expanding their use of autonomous AI: giving workers tools that can act across enterprise systems, and enabling employees to create assistants that can adapt to their specific needs.
These updates will enable employees to create assistants that can adapt to their specific needs, and automate routine tasks without writing code, allowing them to focus on more creative and strategic tasks.
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